Terms and conditions

Legal Information & Policies

 Business Name: Vibhu

Registered Jurisdiction: State of New Jersey, United States

Business Type: Online Retail (E-commerce)

Payment Processors: Stripe and other authorized third-party providers

 

1. Acceptance of Legal Terms 

By accessing this website or placing an order with Vibhu, you agree to be bound by this Legal Information & Policies page, including all disclosures made at checkout, on product pages, and in order confirmations. If you do not agree, please do not proceed with a purchase. 

2. Products & Nature of Goods

Vibhu offers handcrafted crystal bead bracelets and spiritually inspired products.

Products are handmade and may naturally vary in color, texture, size, or appearance.

Product images are for illustrative purposes only.

Such variations are inherent to the product and do not constitute defects. 

3. Spiritual & Medical Disclaimer (FTC-Compliant)

Vibhu products are inspired by traditional spiritual, cultural, and energy-based beliefs.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

No guarantees are made regarding spiritual, emotional, or energetic outcomes. Individual experiences may vary.

4. Pricing, Payments & Order Processing

All prices are listed in USD unless otherwise stated.

Payments are securely processed through Stripe and/or other authorized third-party payment providers.

Vibhu does not store or have direct access to complete payment information.

Orders are confirmed only after successful payment authorization.

Vibhu reserves the right to cancel or refuse any order due to pricing errors, availability issues, suspected fraud, or misuse.

5. FINAL SALE POLICY – NO RETURNS, REFUNDS, OR EXCHANGES

ALL SALES ARE FINAL. 

In accordance with U.S. federal law and New Jersey consumer regulations, Vibhu maintains a strict no-return, no-refund, no-exchange policy, which is clearly disclosed prior to purchase.

Once an order is placed and payment is completed:

No returns are accepted 

No refunds are issued

No exchanges are provided

This policy applies to all products, without exception.

By completing checkout, you explicitly acknowledge and agree to this Final Sale policy. 

6. What Is Not Considered a Defect

The following do not qualify for refunds, returns, exchanges, or payment disputes:

Change of mind or buyer’s remorse

Personal dissatisfaction or unmet expectations

Natural variations in crystals or materials 

Differences between product images and delivered items

Shipping delays caused by carriers or external factors

Incorrect product selection by the customer

Claims related to spiritual, emotional, or energetic results 

7. Damaged or Incorrect Orders (Limited Review Only)

If you receive an item that is:

Damaged during transit, or

Materially different from the confirmed order

you must notify us within 48 hours of confirmed delivery with:

Clear photographs

Order number

Proof of delivery

Any resolution will be determined solely at Vibhu’s discretion and does not guarantee a refund, return, or replacement.

8. Shipping & Delivery

Shipping timelines are estimates and not guaranteed.

Vibhu is not responsible for delays caused by carriers, customs, weather, or other external circumstances.

Risk of loss transfers to the customer upon confirmed delivery. 

9. Chargebacks & Payment Disputes (Stripe-Aligned)

By placing an order, you agree to contact Vibhu first regarding any concerns before initiating a chargeback or payment dispute.

Unjustified or unauthorized chargebacks may be contested using:

Proof of delivery

Proof of policy disclosure 

Order confirmation and checkout records

Initiating a chargeback does not override our Final Sale policy.

10. Intellectual Property

All website content — including text, images, designs, logos, branding, and graphics — is the exclusive property of Vibhu and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

To the fullest extent permitted under New Jersey and U.S. law, Vibhu shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

12. Privacy & Data Handling

Customer information is collected solely for:

Order processing

Payment authorization

Customer communication

Legal and regulatory compliance

Vibhu does not sell personal data. Payment information is handled directly by secure third-party processors such as Stripe.

13. Governing Law & Jurisdiction

This Legal Information & Policies page shall be governed by and interpreted in accordance with the laws of the State of New Jersey, United States, without regard to conflict-of-law principles.

Any disputes shall be subject to the exclusive jurisdiction of courts located in New Jersey, USA. 

14. Contact Information 

For legal, policy, or order-related inquiries:

info@vibhustoreonline.com

REQUIRED CHECKOUT DISCLOSURE (Highly Recommended) 

I agree to the Legal Policies and understand that all sales are final. No refunds, returns, or exchanges.